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Support TouchScreen doesnt work

Discussion in 'Android Devices' started by voyager1, Jul 19, 2011.

  1. voyager1

    voyager1 Lurker
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    My touchscreen isn't working at all.
    I've unboxed the device and connected it to charge adapter, it turned on and showed welcome screen(with language select and android guy).

    I' not able to do anything because touch-screen isn't working at all (but volume controls are) .

    I saw some similar threads on forum but my touchscreen behaved liked that since first boot so it might be different issue.
    I tried hard booting (pressed power and vol down key for several seconds), several times to no avail. After cold boot I was presented with two options:
    1. RCK - boot in recovery mode
    2. Wipe user data

    Both didn't help.

    I'm not sure if the touch screen is locked or it's not working at all.
    I think I'll have to sent it back for replacement but I was wondering if anyone had similar problem or has any suggestions
     

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  2. UBRocked

    UBRocked VZW Nexus Please!!!
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    Sorry to say...but I think you're going to need to send it back. :(
     
  3. voyager1

    voyager1 Lurker
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    OK I'll have to sent it to ASUS for replacement. Thanks for the answer.
     
  4. UBRocked

    UBRocked VZW Nexus Please!!!
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    I know that sucks...sorry, wish I had a better alternative. My Transformer's left bezel has a lot of play in it and I'm guessing one of the clips that holds the bezel in place may be broken. I don't want to send it back cause I hate to be without it...

    Hopefully you will have a fast turn around!
     
  5. jcapaldi

    jcapaldi Lurker
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    Try replacing the touchscreen, maybe that could work. You can find the parts at durapowerglobal.com they have good stuff.
     
  6. bfksc

    bfksc Android Expert
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    Is this some sort of spam for that site???
    :mad:
    The guy had a brand new device that was defective, and your solution is to rip it open (possibly damaging it further) and pay for replacement parts?? And all this over a month after the OP?
    :rolleyes:
     

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