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Support Touchscreen Working Strangely

Discussion in 'Android Devices' started by MattDaBeast, May 2, 2012.

  1. MattDaBeast

    MattDaBeast Lurker
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    Got the Triumph 2 weeks ago. A couple days ago the touch screen started acting strange. Basically, I can use the screen for a couple seconds but if I go for ~1 second without touching the screen it locks up and I can't do anything. It's kind of tough to explain. Also, I can't shut it off. Whenever I attempt to power down it just restarts itself automatically. I didn't drop it/damage it or anything like that.

    Any tips on what to do? If it can't be fixed, I assume I can get a refund/replacement because it's been such a short time. I bought directly from Virgin Mobile fwiw.
     

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  2. thangfish

    thangfish Android Expert
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    Call VM. You'll have a replacement in 2 to 3 days probably.
     
  3. qu4ttro

    qu4ttro Well-Known Member
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    Actually if you just bought it 2 weeks ago, you should return it to the store. That way you'll get a brand new replacement, VM would probably send a refurb.
     

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