I did exactly that and was so glad I did. The Razr is a better device in my opinion.

 

It should be, but your prolly gunna have to come out the pocket for a phone exchange.

 

I, just one week ago, had verizon send me a razr as a replacement to my nexus. So far so good. The razr is a better phone and more stable. I do miss the look of ICS, but the reception and stability improvements more than make up for it.

 

Did you call Verizon or go into the store?

I called *611 and asked for a tier 2 rep. He offered it to me right away.

Going into the store is about as useless as tits on a man.

 

yep... that's what i did. And, as a matter of fact, they did give me color choices. I went with Black, but if White is your deal... then you're in luck.

 

its really hit or miss when it comes to getting a replacement device of a different flavor. ive had it done for me before, but ive also had tier 2 reps say no to it as well.

 

To the OP, you could always just sell your GNex once you get the replacement and then just buy the white Razr. Im sure you can get a decent chunk for the GNex. There are still some people that want it! Good luck!!

 

If you're missing ICS, why not put it on your phone?

 

Yesterday I exchanged my Galaxy Nexus for the Droid Razr at Costco and couldn't be happier!

 

If I buy a pair of pants at Walmart, can I return them to Target?



No, you can't exchange a phone you bought at Verizon through Costco.

 

and I concur on the "good luck" with getting reps to swap to a different phone. you bought the GNex, and that's what the warranty covers. you'll probably be told to contact the manufacturer if you want a different phone. vzw has cracked down on the "Waaah I want a different phone" buyer's remorse crap. dumping too much money into giving stuff away.

 

I traded in the Gnex after a week..same issues. The big Verizon store told me to pound sand. I went to a smaller kiosk at the mall, spoke to the manager and got it done.

Having screen shots of the no connectivity helped my cause. They did have me try another Sim card first.

I think you may be stuck

Good luck.

 

Im sure you can get $400 for the GNex and probably get a white Razr for about $300 or so.

 

I went through 3 Galaxy Nexus' and Verizon offered a RAZR and I couldn't be happier. I actually have signal, better battery and I can hear people and they can hear me. For me, so far so good.

 

Sorry, didn't get to the end of the thread but....

Mostly in-store, they can setup a CLN exchange for what you have.

Now talking to VZW since 4G in our area, I've exchanged a LOT of phones. Call into tech support... That's level 1, they can do nothing.

My SGN excuse was 3 months out, and NO updates, another samsung disaster like the droid charge update that took over 7 months.

Level 1 said they could connect me to Samsung... little did they know, I called Samsung before talking to them. I mentioned this and requested the next level of support.

Transferred.

Level 2 might try some additional troubleshooting, but explained the situation again, and how I didn't want to be stuck with waiting for an update with a broken SGN. I said the same story, talked with samsung, blah blah blah, nicely requested a supervisor.

Supervisor listened to my story and immediately suggested swapping for a MAXX, which has a higher value than the standard RAZR, and mentioned at the time they just came on the CLN list.

I was like sure.

Next day, I had a maxx in hand, and of course had to ship the SGN back in exchange in the pre-paid return box.

 

Your replacement comes in a box that you use to send your old phone back to Verizon. If you don't ship your old one back within a couple days they charge you full retail for the replacement. You cannot sell your old phone when you get a replacement.

 

In what part of my post did I tell the OP to keep his old phone and sell it instead of returning it to Verizon? I said he could sell the new one when he gets it and then buy the Razr with the money he got for his GNex.