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Support Transfer problems

Discussion in 'Android Devices' started by turtlebox, Jun 29, 2011.

  1. turtlebox

    turtlebox Newbie
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    Ok so i have transfered files to my computer before but this time it wont work i have drivers installed and yea i need to transfer some photos any ideas?.
     

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  2. lunatic59

    lunatic59 Moderati ergo sum
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    "won't work" is a little vague. Do you mean it won't mount the phone as USB storage?

    If you see the USB connected icon in the notification tray, you can click on that to connect as mass storage. Also, make sure that debugging mode is not enabled. Go to menu>settings>applications>development and make sure debugging is not checked.
     
  3. turtlebox

    turtlebox Newbie
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    It mounts it but i checked off debugging still not working and i cant find the lil usb connected icon only icon is i can safely remove it from my computer
     
  4. lunatic59

    lunatic59 Moderati ergo sum
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    The usb connected icon would be on your phone and look like this

    [​IMG]
     
  5. turtlebox

    turtlebox Newbie
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    Yea i have that.
     
  6. lunatic59

    lunatic59 Moderati ergo sum
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    And when you tap on it, you should see a green android robot with a button that says connect as mass storage. click that.
     
  7. turtlebox

    turtlebox Newbie
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    It says usb storage and when i turn that on now what
     
  8. Darnell0216

    Darnell0216 Android Expert
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    You should get a warning about apps being unavailable while your SD Card is mounted. once you accept this, your SD card will be mounted for PC file transfers. If this doesn't happen, tell us what does.
     
  9. turtlebox

    turtlebox Newbie
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    Yea it says this it but nothing happens on my pc side.
     
  10. lunatic59

    lunatic59 Moderati ergo sum
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    Which PC OS are you running?
     
  11. turtlebox

    turtlebox Newbie
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    Windows xp 64 bit
     
  12. lunatic59

    lunatic59 Moderati ergo sum
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    With the phone plugged in to the PC and mass storage enabled, right click on My Computer (either on the desktop or from the start menu) and select manage.

    Under System select Device Manager and see if there are any unknown devices. You may have to right click on your computer's name in the device manager window and select scan for hardware changes.

    If that doesn't get the sd card to mount, in the management window on the left under storage click on disk management and see if a removable disk is listed and formatted as FAT32.
     
  13. turtlebox

    turtlebox Newbie
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  14. lunatic59

    lunatic59 Moderati ergo sum
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    Did anything show up on the PC?
     
  15. turtlebox

    turtlebox Newbie
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    nope
     
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