So I have done a bit of research before posting this question, but cannot seem to find an answer. I connect the phone to the PC via the USB cable. I click the notification and select the option to mount the drive. Alas, nothing happens on the PC. I don't receive an additional drive, there is not an option to remove the hardware from the PC -- nothing. I don't know what the deal is, but it's quite frustrating. Anybody have any suggestions? For what it's worth, the USB port is fine as my iPod shows up as drive F when I connect it to the same port.