My career as an Asus fanboy lasted all of four days. I love the form factor, I think there is nothing out there that can compete with it. But that love and pride for my machine has turned into shame and disgust for the company.
I just bought a new Asus Eee Transformer along with the keyboard dock for my trip to San Francisco this week. I bought it Thursday, charged it overnight, used it Friday through Sunday. I got it all configured with my accounts, the software I want to use, and I even downloaded some movies to watch on the plane. Monday morning I get to the airport and I go to turn it on, I get nothing, the screen was black.
So I contacted customer service, no replacement offered, I have to pay to ship the computer to them for the repair! I was shocked. This is not the type of service I would get from HP or Dell. A very disappointing experience that has made me not want to recommend the Asus Transformer to people.
I just bought a new Asus Eee Transformer along with the keyboard dock for my trip to San Francisco this week. I bought it Thursday, charged it overnight, used it Friday through Sunday. I got it all configured with my accounts, the software I want to use, and I even downloaded some movies to watch on the plane. Monday morning I get to the airport and I go to turn it on, I get nothing, the screen was black.
So I contacted customer service, no replacement offered, I have to pay to ship the computer to them for the repair! I was shocked. This is not the type of service I would get from HP or Dell. A very disappointing experience that has made me not want to recommend the Asus Transformer to people.
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