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Trouble changing plan

Discussion in 'Boost Mobile' started by Hellmouth, Sep 17, 2016.

  1. Hellmouth

    Hellmouth Member
    Thread Starter
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    Feb 3, 2012
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    Has anyone else had a problem changing their plan on the Boost website? Whenever I try I get to the last page and then it says "something went wrong. Please try again" I've tried had least a dozen times in multiple browsers
     

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  2. mydian

    mydian Android Expert
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    Apr 8, 2012
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    2-Way Radio Repair Technician
    Chicagoland
    Not lately but I did back in July without any problems.
     
  3. munguse

    munguse Well-Known Member
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    Nov 26, 2011
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    NorCal
    Had the same problem when trying to change to the 10GB plan. Was told by Boost it's because I was enrolled in the Premier/VIP Program. They said something about not being able to be on that program and on certain plans at the same time. Asked them to removed that add-on and now able to change plans freely online.
     

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