1. Download our Official Android App: Forums for Android!

Support Trouble connecting to Exchange server

Discussion in 'Android Devices' started by tssumners, Aug 27, 2010.

  1. tssumners

    tssumners Lurker
    Thread Starter
    Rank:
    None
    Points:
    5
    Posts:
    3
    Joined:
    Aug 7, 2010

    Aug 7, 2010
    3
    0
    5
    First post!! :)
    Thought 2.2 was going to fix the issues most people were having with exchange and the droid but still having connection errors after setup. Using a trial of Touchdown right now but would love to use the stock email from moto. Any help would be appreciated.
     

    Advertisement

  2. StrifeJester

    StrifeJester Android Enthusiast
    Rank:
    None
    Points:
    43
    Posts:
    313
    Joined:
    Aug 3, 2010

    Aug 3, 2010
    313
    35
    43
    IT Network Administrator
    Abbotsford, WI
    I have the stock client with no issues. When you say you are having troubles what type of errors are you getting. I have never had troubles with 2.1 and I just finished forcing 22D into my phone and exchange is still working fine.
     
  3. StrifeJester

    StrifeJester Android Enthusiast
    Rank:
    None
    Points:
    43
    Posts:
    313
    Joined:
    Aug 3, 2010

    Aug 3, 2010
    313
    35
    43
    IT Network Administrator
    Abbotsford, WI
    I will help with what I can but you left your information too vague. The first place I would check is the cert and tell it to accept any.
     
  4. tssumners

    tssumners Lurker
    Thread Starter
    Rank:
    None
    Points:
    5
    Posts:
    3
    Joined:
    Aug 7, 2010

    Aug 7, 2010
    3
    0
    5
    After manual setup looks like it is trying to sync and then in the mailbox I refresh and get the error: "Unable to open connection to server." All server settings are correct according to my IT dept.
     
  5. June Tang

    June Tang Lurker
    Rank:
    None
    Points:
    5
    Posts:
    1
    Joined:
    Sep 7, 2010

    Sep 7, 2010
    1
    0
    5
    I have 2.2 installed, I have error: unable to connect to exchange server. I have deleted my user name and reenter it, still getting the same error.
     
  6. droidAyers

    droidAyers Lurker
    Rank:
    None
    Points:
    5
    Posts:
    8
    Joined:
    Dec 6, 2009

    Dec 6, 2009
    8
    0
    5
    Web guy
    Raleigh, NC
  7. 1cericks

    1cericks Lurker
    Rank:
    None
    Points:
    5
    Posts:
    2
    Joined:
    Sep 7, 2010

    Sep 7, 2010
    2
    0
    5
    If your company is like mine, they have security settings on the exchange server that are incompatible with Motorola Droid + Android 2.2 (even though it worked fine with Android 2.1). You can use this link to get them to grant your device an exception to the security policy:
    DROID - Exchange Email Troubleshooting
     

Share This Page

Loading...