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Trouble updating to 4.4 STILL! Can someone decipher this error code?? Completely stock phone.

Discussion in 'Android Devices' started by JASnexus4, Oct 9, 2014.

  1. JASnexus4

    JASnexus4 Newbie
    Thread Starter

    Finding update package...
    Opening update package...
    Verifying update package...
    Installing update...
    Verifying current system...
    "EMMC: /dev/block/platform/msm_sdcc. 1/by-na
    me/boot : 6342656 : 7b509e3df90685783135037d43
    a7e99ca38bf688 : 6512640 : d2bac73e761d000fc6b
    cbfee09964c5c2d02051a" has unexpected contents.
    E: Error in /cache/c7d8660af65b878835d52482
    52f51dcbf53c2001.ssigned-two-step.signed-oc
    cam-KRT16S-from-JWR66Y.d1b99704.zip
    (Status 7)
    Installation aborted.
     

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  2. JASnexus4

    JASnexus4 Newbie
    Thread Starter

    Please help me out with this!
     
  3. John Bean

    John Bean Happy Wanderer

    Which Android version do you currently have?

    Was the failed update from an OTA or some other method?

    I suspect you're trying to update from a version other than the one expected; this shouldn't happen with OTA (it will do more than one update if necessary) but can of course happen if the update was installed manually ( ie sideloaded).

    The zip you're using is to update 4.3 (JWR66Y) to 4.4 (KRT16S) and will fail if you're using any other version.
     
  4. JASnexus4

    JASnexus4 Newbie
    Thread Starter

    It was OTA! I currently have 4.3. I'm clueless
     
  5. lunatic59

    lunatic59 Moderati ergo sum
    Moderator

    Are you rooted? I've never had an OTA succeed once rooted.
     
  6. JASnexus4

    JASnexus4 Newbie
    Thread Starter

    Nope. Stock
     
  7. John Bean

    John Bean Happy Wanderer

    Very odd. Have you disabled any apps? That has been known to screw up some OTA updates.
     
  8. JASnexus4

    JASnexus4 Newbie
    Thread Starter

    I don't believe so. How would I know for sure?
     
  9. lunatic59

    lunatic59 Moderati ergo sum
    Moderator

    Okay, let's start from scratch ... go to menu>settings>about phone. Scroll to the bottom and let us know what build number you have right now.

    Oh, and one other thought, did you switch from Dalvik to ART?
     
  10. JASnexus4

    JASnexus4 Newbie
    Thread Starter

    JWR66Y. And no
     
  11. lunatic59

    lunatic59 Moderati ergo sum
    Moderator

    It sounds to me like the update file was either not completely downloaded or corrupted in some way. I think you might be better off just flashing a new image of 4.4 and starting clean.
     
  12. jhawkkw

    jhawkkw Chinchillin'

    The OTA is failing because the md5 for the boot.img (the kernel) doesn't match what the ota says it should be. This likely indicates a bad download of the ota file or that you have a custom kernel installed.
     

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The Nexus 4 release date was November 2012. Features and Specs include a 4.7" inch screen, 8MP camera, 2GB RAM, Snapdragon S4 Pro processor, and 2100mAh battery.

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