I've ordered the official samsung bookcase on samsung.com I went to check the order status and it was cancelled. called the number for orders that the tech support chat guy gave me and they told me they couldn't look up my order because they were a 3rd party called digital river and i didn't place the order through them. Went to check my credit card and the charge is pending. any ideas? i don't even know who to call there's no information on the website about order inquiries... anyone else have problems ordering through samsung.com?