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Trouble with ROM Upgrade for HTC Hero (Orange)_2.73.61.5

Discussion in 'Android Devices' started by projekte, Oct 21, 2009.

  1. projekte

    projekte Member
    Thread Starter
    16

    Sep 1, 2009
    10
    1
    16
    Hi,

    I recently learnt of this update, but having real trouble installing it. I sync Hero to HTC, follow instructions, get half way through to point where blue bar says it's erased 11% of contacts...and every single time I get error 171: USB connection error. The phone or computer keeps dropping the connection; anyone got any ideas why this might be happening and how to solve it??

    Thanks
     

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  2. markie-m8

    markie-m8 Well-Known Member
    35

    Sep 16, 2009
    109
    0
    35
    Have you downloaded the new HTC sync program?
     
  3. projekte

    projekte Member
    Thread Starter
    16

    Sep 1, 2009
    10
    1
    16
    yes, using most recent version
     
  4. Pottsy

    Pottsy Member
    5

    Sep 16, 2009
    9
    0
    5
    Pilot
    UK
    Using the fancy USB cable supplied with the phone?
     
  5. quantumrand

    quantumrand Well-Known Member
    143

    Sep 2, 2009
    1,237
    198
    143
    Did you get your Hero from Orange, or is it an unlocked Hero you're using on Orange?
     
  6. Quazar

    Quazar Well-Known Member
    63

    Oct 14, 2009
    336
    29
    63
    I actually got my phone from orange but it came with the default htc rom, so I installed the default htc rom, and not the orange and it worked fine.

    I reckon your issue is with your computer, try it on another PC/Laptop, if the problem continues, try a different cable, if it continues, theres an issue with the phone.

    Can you still factory reset the phone?
     
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