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General Trouble with the latest update.

Discussion in 'Android Devices' started by ChrisRuns2012, Feb 2, 2012.

  1. ChrisRuns2012

    ChrisRuns2012 Member
    Thread Starter
    35

    Feb 2, 2012
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    Utah
    I have a rooted Atrix 2. I just got the notification from ATT about a firmware update. I accepted it, downloaded it, restarted the phone, and it went to the update loader...and then it flashed a triangle with an exclamation point and resumed to boot normally...without installing the update. :(

    What caused this?

    How do I fix it?

    Is anyone else having the same problem?

    Many thanks.
     

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  2. macgiobuin

    macgiobuin Well-Known Member
    63

    Jan 19, 2011
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    Police Lieutenant
    Chattanooga, TN
    You may need to "un-root" your phone for it to accept the update would be my guess.
     
  3. ChrisRuns2012

    ChrisRuns2012 Member
    Thread Starter
    35

    Feb 2, 2012
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    35
    Utah
    Hmmm...I go about that by flashing a stock ROM right? Or is there a different way?
     
  4. Freakshow999

    Freakshow999 Active Member
    36

    Oct 30, 2011
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    5
    36
    Fixing Computers and A/V Stuff
    Long Beach, CA area
    Anybody know how to un-root the phone to get the update?
     
  5. ozziedog

    ozziedog Member
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    Jul 20, 2010
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    Retired
    Texas
    Its my understanding that if you do a factory reset it will go back to stock. BUT before you do a reset make sure you back up your root. I lost mine with the update and have not been able to root it again. Good luck.
     
  6. ChrisRuns2012

    ChrisRuns2012 Member
    Thread Starter
    35

    Feb 2, 2012
    10
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    35
    Utah
    So I did the Factory Reset...and it still gives me the angry triangle...and reboots normally...what's wrong?
     
  7. macgiobuin

    macgiobuin Well-Known Member
    63

    Jan 19, 2011
    323
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    Police Lieutenant
    Chattanooga, TN
    In The Motorola Flipside Forum, keyboardaddict wrote:

    1.Took out microSD card
    2. Using the microSD adapter, renamed the update zip file as follows update.zip
    3.Inserted it back into my cellphone
    4. Turned it on while pressing the x key. Arrived at that pesky exclamation triangle screen.
    5. Pressed Fn + T, using arrow keys chose sdcard update.zip option. Afterwards, u should already see some activity... at the end choose the reboot option and be rewarded with a red and black motorola symbol!


    Remarks: I tried a lot of stuff before coming up with this. So in addition, I also on the recovery screen, chose the wipe clean :'( and wipe cache partition option. Furthermore, I also copied again the update file... so I had two files... one with the original name, and the other with the update.zip name.

    Hope it works!
     
  8. ChrisRuns2012

    ChrisRuns2012 Member
    Thread Starter
    35

    Feb 2, 2012
    10
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    35
    Utah
    Wait...so I do that how? Can you dumb it down??
     
  9. macgiobuin

    macgiobuin Well-Known Member
    63

    Jan 19, 2011
    323
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    Police Lieutenant
    Chattanooga, TN
    Check with one of the rooting experts in the first thread at the top of this page. I have never rooted a phone, and would only make things worse for you. You could also try the ATRIX 2 forum on Motorola's website.
     
  10. 916x10

    916x10 Well-Known Member
    73

    Nov 13, 2010
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    Did you remove any of the bloatware that originally came on the phone? Being rooted is a non-issue.
     

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