1. Check out our companion app, Forums for Android! Download from Google Play

Support Trouble With Updates (Firmware, Profile, PRL)

Discussion in 'Android Devices' started by kmspeaks, Oct 1, 2011.

  1. kmspeaks

    kmspeaks New Member
    Thread Starter

    Oct 1, 2011
    Bought my intercept in July '10. Less than a year later the charger port is bad so July '11 I got a replacement.

    With the first phone anytime it started freezing or turning off I would go to the system updates and go through firmware, profile, and prl and the problems would stop for a while. Since I got the new phone this solution has been taken away. Any time I go to the system updates as soon as I click to update my data connection is lost. Doesn't matter if it is 3G or wi-fi, the icon for either disappears and it tells me the update cannot be performed. Then as soon as I click ok on that message the data connection returns. Any suggestions?

    I am NOT a tech person so I don't know what these things mean but I figured I would include them for those that do.

    Android Version: 2.2.1
    Kernel Version:
    Build number: FROYO.DL05


Share This Page