Troubleshoot Sony SRS XB12


Android Expert
My friend got that and now has a Moto G Play from walmart. We were trying to connect them via Bluetooth. The speaker didn't even show in the list of available devices. I tried that with my own phone and couldn't find it either. Yes, it was on, and I switched it off and back multiple times to get it to appear, but no dice. Would resetting it with a pin help? There is a small hole for that purpose. He wants to take it somewhere, probably a cricket store, which I think would be a waste of time.