I use my Galaxy europa with Virgin. When I got the phone, I updated it with Virgins picture messaging config and it worked fine for a few months, receiving several pictures from contacts !! but now when someone sends me a txt with a pic attached...the txt arrives but it just says 'downloading' ...and I never get the picture !! Has anyone experienced this ? and if you have how did you fix it ? Virgin are useless - I have spent hours on phone to them receiving 'help' aka 'NO help'.