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Turned off phone in middle of factory reset...

Discussion in 'Android Devices' started by Quoux, Aug 25, 2019.

  1. Quoux

    Quoux Lurker
    Thread Starter

    I turned off my phone in the middle of an accidental factory reset and now it only goes to the title "Samsung Galaxy S5" screen when I turn it back on, and it stays on this screen until it runs out of battery. I've tried holding the power button down for 30+ seconds and I've tried holding the volume down button for 45+ seconds. It can still go to safe mode which gives options of rebooting or factory resetting, but rebooting it only takes it to the same title screen. Under no circumstances do I want to factory set because I don't want to lose my data. I would like to know how to turn my phone back on without factory resetting, but if there is no way for me to get my phone back on without losing data, then does anyone here know how to retrieve automatically backed up data either via Samsung or Google? I never deliberately backed up my data but I've heard that it backs up on its own.

  2. Dannydet

    Dannydet Extreme Android User

    Everything linked to your Gmail account will be backed up automatically.
    Documents and music will be lost, photos will be backed up IF you were using Google photos.
    Not sure if Samsung info will be backed up since I don't own a Samsung.
    ocnbrze likes this.
  3. ocnbrze

    ocnbrze DON'T PANIC!!!!!!!!!

    try and see if you can get to download mode.....vol down, home and power buttons together at the same time. keep holding down until you see the warning message. release the buttons when you do, next press vol up to get to download mode.

    if you can get there then you will need to install odin on your pc and then download the very specific firmware
    for your device.

    you can get the firmware from here:

    just make sure that you get the correct firmware for your device.

    sammobile has directions on what to do next. just follow directions and you should be ok.

    good luck and keep us posted.
    PitCarver and Dannydet like this.
  4. Hadron

    Hadron Smoke me a kipper...
    VIP Member

    And maybe you could see what you can back up in safe mode, in case you do have to complete the reset to fix it.
    ironass, Dannydet and ocnbrze like this.
  5. ocnbrze

    ocnbrze DON'T PANIC!!!!!!!!!

    I don't think the op meant to say safe mode.
    ironass and Hadron like this.
  6. Hadron

    Hadron Smoke me a kipper...
    VIP Member

    Ah, yes. Using the wrong term does make more sense.
    ocnbrze and ironass like this.
  7. svim

    svim Extreme Android User

    From your description, there's likely to be a lot more problems than just that 'accidental Factory Reset'. If your phone is stuck in a boot loop that just shows the Samsung logo, it is not able to indeed run in Safe Mode. If it were, your phone would start up but it would be running only the basic Android operating system, no third-party apps or services get pre-loaded as they normally would. You would see your basic Home screen and be able to access your files and such, it's just that with the basic OS running, every app you use has to get loaded up to function.
    Another contradiction is Factory Reset only wipes the user data partition, it doesn't affect the installed Android operating system. If all that was done was a failed Factory Reset, your S5 would start up normally, it's just that all your data and things would be gone. So the issue is if it is actually a matter where your phone cannot boot up past the Samsung logo, that indicates a serious issue with the installed Android operating system. It's corrupted or damaged enough so the phone won't start up normally.
    Follow what @ocnbrze recommended, you need to flash a stock Samsung ROM in order to get the operating system restored. Follow the directions on the flashing process, don't get creative and experiment. Be absolutely sure that the Re-partition option in the Odin utility is NOT enabled, that would definitely remove your saved data. Also, your saved data does not get automatically backed up. Your Google settings and Google app config data do get automatically backed up into your online Google account, however none of your files (photos, videos, music, documents) nor your app data get backed up unless you yourself set up some kind of backup solution. Also, there's a good chance your data was deleted, powering off your phone the way you did may or may not be successful in preventing any data loss but it's not an involved process to delete data so do not get your hopes up. Typically, using the Odin utility to flash a new ROM won't wipe the data partition, it only affects the system partitions, but in this case there's apparently more issues involved.
    Dannydet and ocnbrze like this.
  8. Hadron

    Hadron Smoke me a kipper...
    VIP Member

    Or, if they've partially wiped the data it might be that they are unable to boot because some important information is corrupted. In which case a reset might fix it. As @ocnbrze has pointed out it doesn't sound like it is really getting into safe mode, more likely recovery mode and the OP has used the wrong name.

    So sure, try a firmware flash, but if that is the issue I think that probably won't help, and completing the reset may be the answer. But if that's the case the data the OP wants to save are likely to be gone already. :(
    Dannydet and ocnbrze like this.
  9. Deleted User

    Deleted User Guest

    Ieven if he got to flash the stock rom their is a huge possibility that Odin will perform a factory reset on the process
    ocnbrze and Dannydet like this.
  10. svim

    svim Extreme Android User

    Using the Odin utility properly should not do a Factory Reset. So stress again to follow directions carefully.
    ocnbrze likes this.
  11. Deleted User

    Deleted User Guest

    Yes true but depending on what he is required to flash could perform the reset and also depending the on the Odin version he is using
    ocnbrze likes this.

Samsung Galaxy S5 Forum

The Samsung Galaxy S5 release date was April 2014. Features and Specs include a 5.1" inch screen, 16MP camera, 2GB RAM, Snapdragon 801 processor, and 2800mAh battery.

April 2014
Release Date

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