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Turning off after pressing home button - Samsung Galaxy S4

Discussion in 'Android Devices' started by Anna Vítová, Jul 24, 2017.

  1. Anna Vítová

    Anna Vítová Lurker
    Thread Starter

    Hello,
    my mum has a problem on her Samsung Galaxy S4 and I can't really help her without holding the phone physically. I am on my holidays and if I (or someone here) will not be able to solve the problem, she will have to go to repair it. Which cost money as you know. So I wonder if anyone had this problem and can help me (her).
    The only description I have is that the phone is turning off after each pressing of the home button. The phone is not rooted, so it's not switched with the power button.
    If you have any ideas or questions to help you solve the problem, please write it down bellow. I appreciate every try. Thank you <3
     



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  2. ironass

    ironass Extreme Android User

    The first thing to try to resolve the issue is to wipe the phone's cache partition as per the instructions and video contained in #1.3 of ...
    S4 Lollipop Update Problems - Dummies Guide
     
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Samsung Galaxy S4 Forum

The Samsung Galaxy S4 release date was April 2013. Features and Specs include a 5.0" inch screen, 13MP camera, 2GB RAM, Exynos 5410 Octa processor, and 2600mAh battery.

April 2013
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