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Uh oh! My phone is not the primary line on the account...

Discussion in 'Sprint' started by Eazail70x7, Apr 25, 2010.

  1. Eazail70x7

    Eazail70x7 Well-Known Member
    Thread Starter
    163

    Mar 13, 2010
    1,612
    108
    163
    Baltimore, Maryland
    Does that mean I cant ever upgrade to a new phone!? My account used to be alone but when I got this phone, I had it merged into a family plan but its not the primary line.
     

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  2. jwmacdon1231

    jwmacdon1231 Well-Known Member
    143

    Nov 15, 2009
    1,139
    119
    143
    Student
    Houston, TX
    I'm pretty sure that you can call Sprint and make your number the primary account number. I would give them a call and find out.
     
  3. Kelmar

    Kelmar Done by choice
    823

    Nov 28, 2009
    11,820
    4,751
    823
    You will still be eligible for upgrades, but rather than getting discounts on the phone every 1 year it is every 18 months or 2 years (can't remember which).

    ... but yes, you will still be eligible for upgrades.
     
  4. SoulTerror

    SoulTerror Well-Known Member
    88

    Feb 18, 2010
    724
    48
    88
    Male
    Help Desk Manager
    North Carolina
    I got booted from the primary as well and it's every 2 years. Even though I love my Moment, I wish I didn't get it and re-extend my contract with Sprint.
     
  5. Eazail70x7

    Eazail70x7 Well-Known Member
    Thread Starter
    163

    Mar 13, 2010
    1,612
    108
    163
    Baltimore, Maryland
    So basically, after 2 years of having this phone, I will be able to upgrade to a new phone even as a secondary line on the account?
     
  6. Kelmar

    Kelmar Done by choice
    823

    Nov 28, 2009
    11,820
    4,751
    823
    Yes, but remember that it will extend the contract.

    You can also upgrade the phone w/o extending the contract by paying the EXPENSIVE price of the phone.
     
  7. Eazail70x7

    Eazail70x7 Well-Known Member
    Thread Starter
    163

    Mar 13, 2010
    1,612
    108
    163
    Baltimore, Maryland
    What would happen if my line left off of the family plan account? I can do that if I wanted to right? I don't want to do it now, but down the road I will probably need to at some point.
     
  8. Kelmar

    Kelmar Done by choice
    823

    Nov 28, 2009
    11,820
    4,751
    823
    I'm sure you could... but I don't know any of the specific details to get it to happen.

    I'm sure they would do it though.
     
  9. vitaminjay1982

    16

    May 1, 2010
    10
    2
    16
    i just went through this same mess with sprint. it doesnt matter what number the main plan is attached to. they have a ranking system for all phones on the account. its a real simple fix actually. just gotta find somebody that knows what they are doing. i recommend calling on the weekends when the noobs are not working.

    on a side not they are also able to tell you your ranking number for your local market. how that is determined is beyond me.
     

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