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UK Offcom Customer Satisfactions 2014 report

Discussion in 'Android Lounge' started by Northerndj, Dec 15, 2014.

  1. Northerndj

    Northerndj Member
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    Sep 28, 2010
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    See
    http://www.techweekeurope.co.uk/mobility/4g/ofcom-customer-service-sky-virgin-media-157376
    and the report
    http://stakeholders.ofcom.org.uk/bi...s/Quality_of_Customer_Service_2014_report.pdf

    Makes Grim reading, but O2 hit the top again, Vodafone fell down the ranks which is no surprise
    But Virginmedia moved up even tho there not the best, but customers on the whole were happy with the service
    The main reports air on page 76 and O2 was the only one to improve on some services since last year
    So Improvments are Needed and Vodafone needs to sort there act out as EE has alot to prove since they merged T-Mobile and Orange
    So fare Networks have not commented yet but the will, well the ones that have something to shout about
     

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