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Unable to add an additional email account

Discussion in 'Android Help' started by Richomagic, Mar 23, 2016.

  1. Richomagic

    Richomagic Lurker
    Thread Starter

    Hi, I'm trying to set up my new s7 edge (I'm an iPhone convert)
    I've managed to set up my google mail account without issue but when adding my iinet email account & work email account I always receive the error
    'Unable to set up account
    A security connection error has occurred'
    I tried the manual set up, confirmed my user name & password are correct and am now at a loss for what to do.

    Any gurus out there, your assistance is appreciated.
     


  2. chanchan05

    chanchan05 The Doctor

    I am not familiar with iinet. Have you checked with them about this issue? It could be server side problems.
     
  3. Richomagic

    Richomagic Lurker
    Thread Starter

    I'm trying with them but no luck so far with this IMAP account
     
  4. Thingame

    Thingame Lurker

    Hey Richomagic did you end up sorting this issue out. I ma having the same problem with iinet and have been on the phone with them this morning but didn't resolve it. They're suggesting it is a Samsung issue. Anyone else having the same problem?
     
  5. MrJezbo

    MrJezbo Lurker

    Signed up just to let ya know how i fixed it.
    I have a westnet email address. Setup manually and instead of using ssl select tls on both the ingoing and outgoing sections. Worked perfectly after that. Hope that helps
     
  6. just returned my Note7 and got an Edge7 and having the same challenge. I tried changing from SSL to TLS that didn't help... ??? other suggestions?
     
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