I've been unable to get my new a500 to connect to my office's wifi. The office uses WEP encryption but uses 802.1x EAP authentication. What is interesting is that it scans the network and finds the network (MRN). a500 thinks it is WEP and prompts for a password. I cannot modify the settings for it. If i try to define my own network MRN with EAP authentication, the ACER essentially ignores it and says it is not in range. I got through 1st level support to 2nd level support and they basically told me you can't do it. Unbelievable. When I asked to speak to a mgr they sent me to corporate support. I explained I worked for a Fortune 15 company and that we were evaluating this for use by physicians across the country, corporate support told me the same thing, sorry you can't do it. Any ideas?