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Unable to connect text and phone calls to contacts

Hi All,

A week ago my beloved Nexus 5x died (the endless Google bootloop). I got a new Xiaomi Mi A2 AndroidOne phone running Android 8.1.0. So far it's working OK except that I can't connect text messages or phone calls to my Contacts (I'm using DejaOffice as my contacts manager). I was able to do this fine on my old Nexus 5x. I go thru all the steps to add the text message to a contact or create a new contact. Neither work. Same for the Phone app. I'm using Textra for texts and the default Phone app for phone calls. Anyone ever encountered this problem? Permissions for the phone app and Textra are all turned on. How to fix? Thanks,
 

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