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Support unable to connect to market

Discussion in 'Android Devices' started by gingar, Oct 13, 2009.

  1. gingar

    gingar New Member
    Thread Starter
    5

    Oct 13, 2009
    1
    0
    5
    Hi Guys,

    I just bought my phone yesterday.

    I tried accessing the market, but the terms & conditions page took so long to load that it hung and gave me an error message.. Hence I couldn't click accept at all!

    The wifi is on.

    What do i do?

    Please help! thks.
     

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  2. Kvande

    Kvande New Member
    5

    Oct 13, 2009
    4
    0
    5
    Norway
    I had the same problem yesterday. I had to hard reset my phone. Remember, you will reset your phone, so all messages, pics ect will be deleted.

    1/ Switch off the phone (either removing the battery or shutting down by holding the "end call" button for few seconds
    2/ While being switched off, hold the "home" (house) and "back" (the arrow in the lower right corner)
    3/ Hit briefly the "end call" button" while still holding the "home" and "back" buttons.
    4/ Release the "home" and "back" button, a white screen containing technical information should appear, with a red message asking for hitting the "menu" button.
    5/ Hit the "menu button", the Hero will now boot with factory settings
     
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