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Support Unable to connect to usb utilities to update to ICS

Discussion in 'Android Devices' started by cdriver15, Jul 6, 2012.

  1. cdriver15

    cdriver15 Lurker
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    Hey everyone. I have a Samsung Galaxy S II X with Telus, and am finally trying to upgrade to ICS. I downloaded Kies but am not able to connect my phone to my computer. When I plug in the usb cord the only thing that shows up on my phone is that the charger is connected. It wont let me actually connect to my usb utilities. I have tried going through the settings menus to find out if any of that might help but no luck so far.

    Is there a way to update to ICS through Kies WIFI or no?

    Also should I try a factory reset to see if that will help my phone connect via usb?

    If you have any answers please let me know.

    Thanks
     

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