Help Unable to Connect to WhatsApp and Viber from Mobile Network

[cravitej]

Hi All,
I am facing an issue with my S3 . I am unable to connect to Viber or whatsapp when using mobile data . I need to connect to Wi Fi to connect to the applications . I am facing this issue after getting updated to 4.1.2 . Please help me with this .

 

[nuttynat84]

Are you able to connect to the internet through the browser when on mobile data? If not, it will be your APN settings that need changing.

 

[cravitej]

I am able to connect to net through browser normally . Even Google maps and few other applications could connect to net . Facing issues mainly with Viber , whats app and google talk

 

[ViberMedia]

Hi,
This is an official representative of Viber.
I'm here to help!

@cravitej - Please check: Android: Viber Connection Issues for possible solutions.
Let us know if the issue persists.

Thanks,
Viber