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Support Unable to install or start phone software update components

Discussion in 'Android Devices' started by ashjnk2010, Aug 1, 2011.

  1. ashjnk2010

    ashjnk2010 Member
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    Im trying to update my phone using SE PC Companion but everytime I do I get the message of Unable to install or start phone software update components.

    What am I doing wrong??
     

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  2. Sam-SonyXperia

    Sam-SonyXperia Android Expert
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  3. bbbpeterson

    bbbpeterson Newbie
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    I had the same problem with PC Companion, always have problem, went to sony ericsson update service link, did the lot in 15 minutes. Bob
     
  4. Sam-SonyXperia

    Sam-SonyXperia Android Expert
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    Indeed, Im not to sure what it is that causes this as yet as it is very intermittant with only a small number of users having the problem, however the Update Service seems to the job. :)
     
  5. deanwell13

    deanwell13 Lurker
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    Hi there,
    I am having the same problem updating to the latest software by PC Companion, but i cant seem to find the Update Service.
    When i Google it, i get a page telling me the software is not available for xperia x10.
    does anyone have a link for the service please?
     
  6. beau420

    beau420 Android Expert
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    Weird.

    Xperia? X10 - Update Service - Downloads - Mobile phones - Support - Sony Ericsson

    Apparently, not available online anymore.

    If you are looking to see if 2.3 is available for your phone, you can check here -

    Xperia X10 2.3 Roll-out Map - Rollout started - xda-developers

    Otherwise, if PC Companion doesn't work (if you removed the old version and installed the newest one available on the website) then you might have to flash to phone in order to update it.....using some sort of flashtool.

    http://androidforums.com/x10-all-things-root/272949-flashtool-guide-how-n00bies.html
     
  7. deanwell13

    deanwell13 Lurker
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    i got a message on my phone telling me new software is available and when i connect with PC Companion it tells me that the software is available.

    However it gets halfway throught the downloading phase and i get the 'Unable to install or start phone software update components' error.

    I will try rooting it now, but i am abit sceptical about doing this as i have never done it before and dont want to break my phone. Im not the sharpest knife in the drawer ;)

    Thankyou for your help, ill let you know if it works!
     
  8. deanwell13

    deanwell13 Lurker
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    i dont feel confident flashing the phone so i think i will just stick with the old software until the pc companion works.
    i am rather peeved though as i wanted the dual touch and just a general new feel to my phone.
    I am too new to all this flashing and whatnot to give it a go.

    thanks for your help anyway.
     
  9. beau420

    beau420 Android Expert
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    Multitouch was available on 2.1 in January.

    If it is trying to download but keeps failing it is most likely that there are too many others trying to update too.

    It did that to me for a couple days when 2.1 was first released.

    I ended up giving up and just flashing the phone myself.

    http://androidforums.com/x10-all-things-root/272949-flashtool-guide-how-n00bies.html

    How to Get Official Android 2.3 update on Sony X10 FREE - YouTube
     
  10. Sam-SonyXperia

    Sam-SonyXperia Android Expert
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    To be honest there is little to worry about when flashing your phone. So long as you follow all of the steps provided and don
     
  11. beau420

    beau420 Android Expert
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  12. SPQR

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    i have a xperia x10i unbranded and i have notification that i have a new softwere but i can't download it starts and go to 80% and stop with mesage that the sony ericsson server is overloaded and try later,i am traying every day about a week and there is no changes,can sameone know what should i do,except that a should wait :)
     
  13. beau420

    beau420 Android Expert
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    Root and do it manually.

    Or wait.

    Try at strange times. Times when the North American Sony Ericsson server might less busy.
     
  14. Sam-SonyXperia

    Sam-SonyXperia Android Expert
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    If you are trying to do this over the air, I would advise having a go at updating via PC Companion as you may have more luck with that.
     

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