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Unable to sync google contacts

Discussion in 'Android Devices' started by cparnes, May 31, 2010.

  1. cparnes

    cparnes Lurker
    Thread Starter

    When I go to Accounts and Sync and try to sync my Google contacts
    It show up that the last contact sync was May 10
    The calendar sync and the gmail sync are up to date but the
    contacts sync will not refresh. Tried searching for the answer
    but can't find any help


  2. Best Answer:
    Post #9 by iowabowtech, Jul 6, 2010 (1 points)

    1. Download the Forums for Android™ app!


  3. Dream

    Dream Android Enthusiast

    Bump because I have the same issue.
  4. Ecks

    Ecks Well-Known Member

    You might want to delete the account on your phone, and then re-create it. Had this issue the first week I had my phone. After removing and remaking my account under Accoutns and Sync, it worked fine.
  5. FramCire

    FramCire Android Expert

    You can also export your contacts to sd card if you are worried about losing them.
  6. Dream

    Dream Android Enthusiast

    Im trying to avoid having to do a factory reset to fix this. I hate having to re-download all my apps and get the phone setup the way it was.
  7. iowabowtech

    iowabowtech root@android:/ #

    Mine had the same hangup with the contacts. I went into accounts and sync, pressed Google, verified the checkboxes were all checked and then hit sync now. I may have had to uncheck calendar then sync now, then recheck calendar and sync again. Can't remember the exact order of events but it finally woke it out of it's slumber and started working. Been working ever since without problems.

    If that doesn't work, I'd probably use the "remove account" button and then set it back up from scratch using your account name/password. Shouldn't take long at all and maybe that would spring it back to life.
  8. Dream

    Dream Android Enthusiast

    Yeah thats not working for me :(

    I REALLY dont want to factory reset, I HATE doing that. :mad:
  9. wb6jao

    wb6jao Lurker

    I have the same problem as well, but it looks like the update is actually happening. When I change a contact on the phone, it updates in Gmail and vice versa - it just doesn't update the "last updated" info, nor does it drop the "update in progress" circular icon (for contacts). I think I'll live with it for now - I'll do a reset if it stops working.
  10. iowabowtech

    iowabowtech root@android:/ #

    Know what u mean. Another idea might be to try Settings > Applications > Manage applications > Contacts storage and clear data. Then see if it syncs on its own normally or try forcing sync again as before.
    DearDhruv and bthomas3598 like this.
  11. Dream

    Dream Android Enthusiast

    That worked! Thank you so much! :D
  12. iowabowtech

    iowabowtech root@android:/ #

    Cool. Glad to hear you're back in the game.
  13. wb6jao

    wb6jao Lurker

    That worked for me too, but first I had to power off the phone (was getting a lot of process failures after the clear), power up, then I had to force a Google Synch (ignoring the process failures), Power off/on again, then log out and back on to Facebook and finally re-link my Facebook contacts to my Gmail contacts. Whole process took a little over an hour (I had a lot of Facebook contacts to re-link).

    Less time than a total reset or total memory clear, by a long shot.

    After going through all that - all seems to be working properly.

  14. photogant

    photogant Lurker

    It worked! My Contacts on the HTC Desire failed to sync with Google after firmware v2.2 update. I tried this method as described above, deleting the cache in HTC People (Contacts). Switch the HTC off and on again, re-sync, and Contacts are all back.

    NOTE: Do not go and access your Contacts (to see the progress of the data) during this re-sync process, otherwise the re-sync will cease and you will end up with only some of the Contacts. However, just re-sync again will solve the problem.
  15. bthomas3598

    bthomas3598 Lurker

    So none of the solutions that I read and tried worked until I stumbled upon this one.

    Go to
    settings>applications>manage applications>all>
    Select Contacts Storage or Calendar Storage and clear all the data.

    Go back to the manage accounts screen
    settings>accounts & sync
    and select the gmail account you want to repair. Uncheck and recheck the individual sync boxes. They should work now without an issue.
  16. Cr4z33

    Cr4z33 Lurker

    Thank you, that worked for me too after a 2 months struggle! :D
  17. v_d_singh

    v_d_singh Lurker

    :) Thanks dear. It helped me to get Sync my lost contacts in my Samsung Galaxy S-II with Android v4.1.2 (Jelly Bean). :)


HTC Droid Incredible Forum

The HTC Droid Incredible release date was April 2010. Features and Specs include a 3.7" inch screen, 8MP camera, Snapdragon S1 processor, and 1300mAh battery.

April 2010
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