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Support unable to text photos from new S4

Discussion in 'Android Devices' started by rdefino, Jun 10, 2013.

  1. rdefino

    rdefino Well-Known Member
    Thread Starter
    36

    Oct 4, 2011
    229
    2
    36
    So i've been try to send a photo I took with my s4 over text (go sms pro), and they will not go.

    Now I read that Verizon had a 1.2mb limit on mms texts.

    But the lowest setting on the S4 camera is 2.4mb. So does this mean I have to edit every photo I send to get it lower than 1.2mb?

    If so, how do I do it? this is a real bummer.

    Thanks
     

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  2. rdefino

    rdefino Well-Known Member
    Thread Starter
    36

    Oct 4, 2011
    229
    2
    36
    So I just tried texting a 336k photo and it will not go.

    Any thoughts?
     
  3. Kelmar

    Kelmar Done by choice
    823

    Nov 28, 2009
    11,820
    4,751
    823
    Starting with the basics... does it work with the stock messaging app?
     
  4. rdefino

    rdefino Well-Known Member
    Thread Starter
    36

    Oct 4, 2011
    229
    2
    36
    nope, just tried the 336k photo and it will not go. Should I call verizon you think.
     
  5. Kelmar

    Kelmar Done by choice
    823

    Nov 28, 2009
    11,820
    4,751
    823
    Are you connected to wifi?

    Does it work if you disconnect from wifi?

    Any bloat frozen/removed that may affect it?


    If the obvious isn't there, I'd say yes, call VZW. :( It resizes mine automatically on Tmo.
     
  6. Veritas4420

    Veritas4420 Well-Known Member
    78

    Nov 18, 2009
    642
    84
    78
    Male
    Garmin Tech support
    Kansas
    Under the GoSms advanced settings you should be able to set the max size to 5mb.
     
  7. speedramp

    speedramp Member
    25

    Feb 19, 2012
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    0
    25
    I was unable to text photos until I changed my contacts to have no symbols in the phone numbers.

    for example, if the contact said 1-(310)343-4343, it wouldn't work. I changed it to 13103434343 and they work fine.

    My contacts were all messed up when I signed into my gmail account and it imported everything to my S4. They're all fixed now and everything works fine.
     

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