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Unexpected lockups

Discussion in 'Android Devices' started by Denis16, Apr 30, 2021.

  1. Denis16

    Denis16 Lurker
    Thread Starter

    I have installed Android 11 and UI 3.1. I am getting seemingly random lockups (or extended pauses) with various apps, notably the iNews app and the Kindle reader. If left for several minutes I get a msg that the app is not responding, do I want to wait, leave the app, or some other msg. Is this an update problem or something else?
     



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  2. Hadron

    Hadron Smoke me a kipper...
    VIP Member

    Either an OS or an app update could cause this (though I can't rule out more esoteric possibilities). Did the problems all start at the same time, and had there been either OS or app updates shortly before it started? If many started at once that would obviously suggest a common cause (I've known app updates introduce very similar problems, but never many of them at the same time). If you haven't had an OS update recently I wonder whether something like Play Services, which has its sticky little fingers everywhere and updates silently in the background, might be a possible cause?

    You could try clearing the cache of one of the worst affected apps and see whether that helps. Or reinstall it (might help if an OS update were behind it). Or maybe clear Play Services' cache, just in case (that's the one possible common factor other than the OS that occurs to me).
     
    ocnbrze and Unforgiven like this.
  3. Denis16

    Denis16 Lurker
    Thread Starter

    I have cleared the cache on the worst affected, and that seems to be clear now, but I will watch for it recurring over the next few days.
    You mentioned 'Play Services', is that a separate app as it doesn't show up for me. I do see others like Play Music, but not Play Services.
    Thanks for the assist.
     

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The Samsung Galaxy Tab S5e release date was April 2019. Features and Specs include a 10.5" inch screen, 13MP camera, 4/6GB RAM, Snapdragon 670 processor, and 7040mAh battery.

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