The phone isn't perfect, not sure what volume issue you speak of, but they did fix something related to the volume and 2g service in the latest patch 4.0.2. The baseline has already been scheduled with the fix to radio issues in 4.0.3. The article is just so utterly biased. Especially the line eluding to the "handful" of people experiencing iphone battery issues. That was a major issue touching almost every phone! If your going to do a review for a phone and get respect you have to take your biased views and throw them out the window and look at the phone from neutral ground. This dude at info world was obviously assigned the task of reviewing this phone, he took out his way super cool i-phone 4s looked up a few reviews online and then proceeded to give a less than honest review of the phone. Poor journalism is all.