Galaxy s5, android ver. 6.0.1 I've searched all over for an answer. All I'm finding is, 'clear the cache and data', and 'factory reset phone.' Wait! What?! Factory reset? Isn't there an easier way? I recently started getting this message whenever I receive a call, and I have an open app, ANY app, I get the message: "Unfortunately phone has stopped". I hit "ok" and it pops right back up. (It does NOT happen when I have no apps open, and I get a call.) The only way to get that message to go away, is to restart my phone! Does anyone have an answer other than a 'factory reset'?!