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Support Unfortunately the process com.android.phone has stopped? on my new Note 7

Discussion in 'Android Devices' started by mted558, Aug 23, 2016.

  1. mted558

    mted558 Well-Known Member
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    May 17, 2010
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    Anyone know any fixes for this. Was on the phone with Sprint for 45 minutes, still isn't fixed. Was told to take it in to the store. Trying to avoid that if possible. Seems to only happen with short code messages. Any suggestions?
     

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  2. blackcar

    blackcar Well-Known Member
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    have you done a hard reset? phone i would think is to new for you to have to much data on it.
     
  3. mahala1959

    mahala1959 Lurker
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    I found that it's connected to voice mail when messages are left. Delete the voice mail message and the error message goes. This had been reported elsewhere and something to do with the phone being manufactured in certain counties.
     

Samsung Galaxy Note 7

The Samsung Galaxy Note 7 was launched in 2016, before subsequently being removed from production over battery issues.

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