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Support Unknown error on video on Galaxy s6 but just ONE video- not all

Discussion in 'Android Help' started by Android Question, Aug 28, 2016.

  1. Android Question

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    Last week I filmed a few videos with my Samsung S6. @-3 days ago I showed the video in question (just one of them) to somebody, so that moment the video was fine. I started to upload the video on google drive. Next thing I know: the video on the phone can't be read anymore "unknown error" and the file instead of 1.5Gb became 2kb and the uploaded file on google drive is 2kb- and google drive says he doesn't know how to open it. And justs to clarify. The other videos are safe for now. Thanks,
     

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  2. Bg260

    Bg260  
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    Apr 30, 2016
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    Something happened during transfer. With a file explorer app, look for "LOST. DIR" this is where orphaned files end up. Can't guarantee it will be there or if salvageable.
     

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