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Support Unlock Code Was Reset

Discussion in 'Android Devices' started by laughin, Jun 30, 2012.

  1. laughin

    laughin Lurker
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    Jun 30, 2012
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    Hi everyone!

    I am the emergency contact for work and we had some nasty storms last night. My phone kept rebooting last night during the storms and after reading saw that maybe that was the update completing.

    However this morning, my unlock password changed. After five tries, it does not prompt me to put in gmail information. It just says try again. How can I get in my phone?

    Tried rebooting and tried turning it off and on (IT crowd fans). Nothing.

    How can I get back into my phone?

    Thanks!
     

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  2. Skipdawg

    Skipdawg Android Enthusiast
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    Have you tried a battery pull yet? leave out for about 30 seconds.
     
  3. sdrawkcab25

    sdrawkcab25 Android Expert
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    Last resort would be to do a factory reset from the boot loader (volume down + power while turning on)
     

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