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Unresponsive black screen after trying to wake up from sleep J3 2016

Discussion in 'Android Devices' started by Telis, Jul 20, 2017.

  1. Telis

    Telis Lurker
    Thread Starter

    So my phone is a J3 2016 (SM-J320FN) and about 1.5 week ago i started experiencing the following issue:After i did an official samsung "security update"(Android security patch level May 1,2017) my phone has been freezing when i try to wake it up from sleep.So for example,when the screen timeouts after 30 seconds and it goes black,when i try to wake it up using any button,it will just stay black.The phone itself is still on however,since my bluetooth headset that is connected to it continues to play music.After about 20 seconds it restarts on its own.I have tried the following:
    1:Factory data reset
    2:Wiping cache partition
    3:Uninstalling certain apps like Messenger
    4:Removing the microsd card
    5:Checking the temperature
    6:Checking the battery for any physical damage
    This has been driving me insane...The only culprit i can imagine at this point is the latest software update by samsung.PLEASE HELP!!!
     



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  2. K Rize

    K Rize Android Enthusiast

    Try finding your device's current software and re-flashing it with odin
     
  3. Telis

    Telis Lurker
    Thread Starter

    wouldn't that be the same as a factory data reset that i have already done?
     

Samsung Galaxy J3 (2016) Forum

The Samsung Galaxy J3 (2016) release date was January 2016. Features and Specs include a 1/2GB RAM, Spreadtrum SC9830 processor, 2600mAh battery, 5.0" inch screen, and 8MP camera.

January 2016
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