i just got this dang phone today, which i bought off ebay. Apparently the phone has been rooted and i know nothing about this.. I attemepted to simply "restore to factory settings" and also choosing the option to erase pics and such from the sd card. I thought this would provide me some security of removing anything bad that might had been installed on the phone.. Now the phone boots to a colorful blank background with only the battery life, signal meter and time displayed at the top. It does not allow me to bring up any menu's and even to shut it off i must remove the battery. Ive been trying to research how to unroot the phone but i understand very little about what people are saying and i dont neccessarily mind that it was rooted i just want to be able to make a phone call again. I only had the phone activated for about a half hour (which was working fine) before i made the regretable decision of trying to "clean the phone". If someone could help me with some simple instruction it would be greatly appreciated. My only other option is going to be taking it to a sprint store tomorrow so they can tell me personally they wont help because of the voided warranty.