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Support Unrooted S2 in bootloop

Discussion in 'Android Devices' started by droidiana, Sep 3, 2012.

  1. droidiana

    droidiana New Member
    Thread Starter

    Sep 3, 2012
    Hi there

    I have a Galaxy S2 (SGH-I777) from AT&T, it's running Gingerbread - stock OS, probably had recent updates but am not sure what version it's at.

    A couple days ago, it started bootlooping when I powered it on - only the Samsung splash logo comes on and then goes off, on repeat.

    I was able to go into recovery mode, and did a clear cache option. Still no change in bootloop.
    Then I tried the Factory reset option. It started off asking if I wanted to delete user data, and I chose yes (since no had no effect on continuing). Then the phone went off. When I turned it on again, it was back to bootloop.

    I tried to go back into recovery mode but all I would get is a screen that flashes "Deleting Cryption Meta Data" and then back to Samsung splash screen.

    AT&T is willing to give me a new phone (even upgrade me to the Skyrocket) but they will not be recovering my data (photos/videos) for me. And even though I'd appreciate getting the new phone - it's important for me to get my media off I just had our first kid, and all his baby pics and videos are kinda special to us.. and it's on the phone (internal SD).

    Kies doesn't seem able to connect to the phone (just shows "Connecting" logo on the computer). When I boot up and try to go into Download mode and connect to my computer, I get a screen that says ODIN mode on top, and "Downloading.. do not turn off target".

    My question is - how can I get my photos/videos off the phone? I don't want to void the warranty. Thanks for any help!


  2. lunatic59

    lunatic59 Moderati ergo sum

    Jun 12, 2010
    I would suggest rooting and flashing a rom like CM7 (or CM9). When you flash rom's they should not affect the user storage partitions, but there's always the risk that files may be lost. There's really no way to know what's going on with your phone until you get it to boot up. As long as you can get into download mode, you should be able to flash it.

    One of the other things to consider is that if you plan or replacing it, make sure AT&T knows you are doing this to recover your data and that it's okay with them if you return a rooted phone.
  3. gwmadrigal

    gwmadrigal Member

    Sep 13, 2012
    Technically you lost your data. If you manage to make it boot you would have fixed it and no need to return. You can attempt to save your phone by reinstalling stock software via Odin in download mode.

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