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Support Update Fails

Discussion in 'Android Devices' started by amish_captivate, Sep 24, 2010.

  1. amish_captivate

    Thread Starter
    15

    Sep 24, 2010
    13
    0
    15
    Everytime I check for a software update I receive the error message :"Samsung cannot connect to the ATT server"

    This is getting old. I have search the threads on this site and google this problem but can not find an answer to this problem. I have seen other's post the same question and it doesn't seem to get answered. I called ATT and even Samsung neither could explain it either. Samsung had me reset my phone that didnt work and now they want my phone back for 5 days to reflash it. I dont think that will solve the problem either.

    Any ideas?
     

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  2. qwertyaas

    qwertyaas Well-Known Member
    38

    Aug 8, 2010
    373
    20
    38
    I had that happen since Wednesday night. Finally got through right now and it's installing now.

    It could be they are releasing it in 'waves' as in only a certain amount of downloads per day - which is what it sounded like when they announced it.
     
  3. BigCiX

    BigCiX Well-Known Member
    173

    Jul 30, 2010
    3,591
    363
    173
    California
    Restart your phone and don't close up DM Services in the running apps. It has the red/blue arrow icon.
     

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