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Update & HTC Sync

Discussion in 'Android Devices' started by ldn-j, Sep 23, 2009.

  1. ldn-j

    ldn-j Member
    Thread Starter

    Do I take it you do need HTC Sync on your PC to do the update as I still can't get HTC Sync to install let alone be able to use it ! (Error 1713 component missing - told I need to delete something but not sure what, if I uninstall the drivers it still makes no difference)
     



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  2. ziggy

    ziggy Member

    yes you do.

    i had problems with htc sync - my computer wouldnt recognise the fact it was connected.

    what i did:
    1. uninstall htc sync AND driver.
    2. re-install the latest version on htc website.
    3. connect usb cable (at this point it should connect if its working), if not...
    4. switch phone off and then on again (without removing usb cable)
    5. give it a minute or two and the sync notification icon should appear.
    6. off you go and install update!

    i dont really need htc sync and wasn't bothered that it didnt work but you do need it for update.
     
  3. ldn-j

    ldn-j Member
    Thread Starter

    Thanks, unfortunately the problem I have is that I can't even install it as it throws up the error before the install will complete. So I'm a bit stuck ! HTC didn't seem to have a solution either
     

HTC Hero Forum

The HTC Hero release date was July 2009. Features and Specs include a 3.2" inch screen, 5MP camera, 288GB RAM, MSM7200A processor, and 1350mAh battery.

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