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Support Update Question

Discussion in 'Android Help' started by WiredWeirdly, Aug 20, 2016.

  1. WiredWeirdly

    WiredWeirdly Lurker
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    Hi, I'd be really grateful if anyone could answer a question for me:

    I am in the UK but have an SM-N910T (USA I understand) branded to T-Mobile but unlocked and using TalkMobile. Currently running Android 5.1.1 but everything points to an aupdate to Android 6 already having been rolled out.

    I really want it to update to Android 6 - being in the UK and not on T-Mobile, will it do this automagically?
     

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  2. chanchan05

    chanchan05 The Doctor
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    US carriers are notorious for locking their phones in a way that it will only receive updates if a SIM for that network is inserted. In your case, you'd need a TMobile SIM in your phone to receive th OTA update. I do not know if updating via PC using the Smar Switch program is affected as well.
     
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  3. Jfalls63

    Jfalls63 Android Expert
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  4. AZgl1500

    AZgl1500 Android Expert
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    And one more thing, even if you have "their SIM" the phone will NOT update OTA unless it is inside the USA on their network, or it is on a WiFi that thinks it is inside the USA....

    read VPN for that last part.
     

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