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Support update software issue

Discussion in 'Android Help' started by hoa, Feb 18, 2016.

  1. hoa

    hoa Lurker
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    Screenshot_2016-02-18-23-38-14.png Screenshot_2016-02-18-23-37-59.png Hi guys, I have a At&T phone but a T-mobile sim card and I am unable to update my software to higher version
     

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  2. James L

    James L Android Expert
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    You need to flash the firmware in Odin manually. Note: It will wipe all pics, texts etc.
    You need the BOI2 firmware.
     
  3. hoa

    hoa Lurker
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    Uhm can you give me a more details guide? Thanks, honestly what are BO12 firmware and Odin firmware? And where do I get those?
     
  4. Jfalls63

    Jfalls63 Android Expert
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  5. El Presidente

    El Presidente Beware The Milky Pirate!
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    As it's an AT&T device, doesn't it need an AT&T SIM in to update? Have you tried with an AT&T SIM?

    You'll just need it to update, once it's installed you should be able to put your TMobile SIM in again and use it without issue.
     
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  6. Jfalls63

    Jfalls63 Android Expert
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    That would be the easiest.
     
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  7. James L

    James L Android Expert
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    I have a BOI2 firmware file but i'm at work and the firmware is on one of my laptops at home...
     
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  8. hoa

    hoa Lurker
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    I will try Jfalls63 link then if everything fails I will get a att simcard, and I will let you guys know. Thanks!
     
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