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Updated to Jelly Bean. Now phone reboots during calls

Discussion in 'Android Devices' started by dsr100, Aug 3, 2012.

  1. dsr100

    dsr100 Lurker
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    After OTA Jelly Bean update. Phone re lots randomly during calls.
     

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  2. bfksc

    bfksc Android Expert
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    That's odd. I suggest you do a factory reset to clear the OS and set up the phone again. It's a bit of a hassle, but it should fix the issue.
     
  3. quantumrand

    quantumrand Android Expert
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    Interesting. This used to be a problem when the Nexus S first came out. I think the 2.3.4 update was the one that fixed it. Would be odd if they introduced the same bug again.
     
  4. stephen1979

    stephen1979 Newbie
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    I get the same bug. It doesn't just happen during calls. I've had it in ICS too. It doesn't happen very often.
     
  5. bfksc

    bfksc Android Expert
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    See if a reset fixes it.
     
  6. JHubbard80

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    Many are reporting this issue with 4.1.1 on the Nexus S. Next time you experience the issue, you should consider submitting a bug report.

    Hi,

    In order to look into this issue, we'd like to collect more information from those who received the OTA update to Jelly Bean.

    If your Nexus S is experiencing restarts or reboots during phone calls after updating from Ice Cream Sandwich, follow the instructions below:

    (See link below - this if my first post so it is being cranky and not letting me post one)

    (Note that this link is only valid for reports about restarts or reboots on Nexus S after the update to Android 4.1.1)

    We appreciate this information as we look into your reports,
    Ethan ​


    What I can't post because this is my first boast on the boards -
    support [dot] google [dot] com [slash] mobile [slash] bin [slash] request.py?&src=6900052&contact_type=android_bugreport
     
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