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Support Updating software does not see phone?

Discussion in 'Android Devices' started by rob the plumber, Jun 27, 2010.

  1. rob the plumber

    rob the plumber Active Member
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    15

    May 15, 2010
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    15
    I am trying to root my phone. I am at the first part of the update software that tells you to power up the phone via volume down/camera/red button. When it tells me to plug in the usb cable to detect the drivers, the software does not see the phone. Although my computer pops up "samsung usb device" when I plug it in.

    I had this problem when I initially updated to 2.1. I kept starting over, unplugging, etc... until it finally saw the phone. It took a couple hours!

    Any ideas?
     

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  2. rob the plumber

    rob the plumber Active Member
    Thread Starter
    15

    May 15, 2010
    37
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    15
    It just says "disconnected" in the lower right corner of the SW Upgrade screen, no "Com4".
     
  3. rob the plumber

    rob the plumber Active Member
    Thread Starter
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    May 15, 2010
    37
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    15
    It decided to work on try number 652,731!
     

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