The gps reciever in this phone is one of its bigest weak points. I had the gps stop functioning back in early December (1.5 pre cl14) and had the unit swapped out. My current Moment is showing the same gps flakyness. Sometimes it's there, sometimes it's not. The only reason I haven't swapped it out is that this phone doesn't suffer badly from cdma lockup. Having experienced Sprints refurb's before, I don't want to swap my bad gps for a refurb that locks up and I don't want a Hero or a Intercept at all. I've given up on the gps function of the phone, even if it works consistently, its reception is weak enough to make it an unreliable navigator. I've played with a least 10 other Moments and all had similar weak gps reception. I's a design choice, not a part failure. Seeing that there are similar gps complaints about all the Galaxy S models already released makes me even less enthusiastic about the Epic.

I don't know of any issue in the stock 2.1 that causes the gps to stop working. There are a few people that claim the gps performed better under 1.5, but I'm not so sure. You could try re flashing to see if that corrects things, or root and try an alternate rom? Mainly, I suspect it's a hardware problem that you might want to visit a Sprint repair center about. Good luck!

 

Lately I've been running GPS Test first-- lock on to a bunch of satellites quickly then run Google Maps. Almost instantaneous My location

 

I just had my Moment replaced due to the GPS not working at all. 2 phones later and I have the best Moment that me or my wife have had. Great battery life, quick booting. These phones are so hit and miss it's sad.

 

No, the insurance is only if you caused damage to the phone.