hey guys im new to this kind of stuff but i have a serious problem with my phone. see, i have a htc droid incredible 2 by verizon wireless. my screen got cracked and the sensitivity messed up the keyboard. anyone who has this phone knows that after a certain time of failed attempt to unlock the phone, u have to sign in using ur gmail account. the problem with that is that i cannot because of the messed up sensitivity ( keyboard doesnt recognize touch/wont type every letter or #). i have insurance so im going to send it back, but before i do i wanna know if i cant unlock my phone, how am i gonna get my contacts back? i was going to activate a old phone n switch all my contacts to that until the new one came in, but the guy at the store said he cant. its weird because a few years ago i had the same problem (screen wouldnt show) and someone else used a machine to get all my contacts atleast. are my contacts a lost cost or the guy at the store doesnt know what hes doing? again question 1: how can i get my contacts when my phone wont unlock question 2: is it the guy at the store or did i really just lose all my contacts? thanks for ur time and help....much appreciated!!!!!