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(URGENT PLEASE HELP) HTC DESIRE 610 FROZEN ON LOGO

Discussion in 'Android Help' started by estefania, Jan 12, 2016.

  1. estefania

    estefania Lurker
    Thread Starter

    Hello, I'm kinda panicking because I have a doctor's appointment (I've never been to this office before) in a few hours, and I wrote down all the info such as address, and phone number on my phone.

    However, about an hour ago I restarted my phone and it just froze on the logo screen. It does not have a removable battery so I'm waiting for it to run out of battery. I don't even know if it will turn off in 6 hours (that's when I have to leave for my doctor's appointment).

    Even if it turns off I'm worried that it'll get stuck on the logo screen again. Normally I would be calmed down about this but I really need to find out my where doctor's office is. It's really late at night and I'm out of ideas.

    Someone PLEASE help me!

     


  2. Best Answer:
    Post #3 by Pugs1957, Jan 12, 2016 (1 points)

    1. Download the Forums for Android™ app!


      Download

       
  3. estefania

    estefania Lurker
    Thread Starter

    Update: my phone's getting really hot
     
  4. Pugs1957

    Pugs1957 Guest

    Try pressing volume up and power for 20 secs which will hopefully restart it
     
    estefania likes this.
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