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General USB Connection error: "The device is currently busy..."

Discussion in 'Android Devices' started by upsidedownjim, Mar 26, 2016.

  1. upsidedownjim

    upsidedownjim Lurker
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    Mar 26, 2016
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    When I connect my Galaxy S7 to my PC (Windows 10) via USB and open a folder I get the following error message:

    "The device is currently busy and its contents may not be fully displayed. If another application is copying data to or from the device, please wait for it to finish and then retry."

    I've tried every USB port, re-starting my computer, different cables but no files are copying. I have an microSD card inserted (Samsung EVO+) and have tried opening a folder with the card in and out of the phone - same result. I contacted Samsung support and they gave me a phone code to access the USB Settings Menu. Their instructions were the following:

    On the Phone dial pad enter: *#0808# to get to USB Settings. Choose USB > AP ; USB Settings: MTP + ADB and the reboot.

    I was then instructed to use "Smart Switch" to back up my phone to my computer but smart switch didn't seem be responding after awhile (I presume because of the connection not working).

    I also followed the instructions at this link (http://www.thecellguide.com/samsungs7usbissue.php ) to get to the USB debugging but no help.

    Any thoughts? Connecting to my computer worked fine the first few days I had it but has been hit and miss since.

    Thanks for any help that is provided!
     

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Samsung Galaxy S7

The Samsung Galaxy S7 was launched in 2016 and was one of two devices in the lineup. The device features a 5.1-inch display with a resolution of 2560 x 1440, 4GB of RAM, 32GB of storage, and a 12MP rear camera.

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