I think I may have a novel problem here.
I can only connect my phone to my computer when the bottom piece of plastic is removed from it. I'm not talking about the battery cover, I mean the plastic piece that contains the speaker phone and media speaker, and I believe the antenna.
My computer gets a malfunctioning device pop up when it is plugged it, unless that piece is removed. When it's off, my phone connects fine.
I have tried multiple computers and multiple USB cable when the back is on it, and my main computer and cable work fine when the back is off. I have factory reset my phone and reflashed the stock software, and then upgraded to the most current version, but this has done nothing.
Does anyone have any ideas? It probably isn't that important, as I can use an SD card to transfer regularly, and I only really need to plug it in to reroot it, but I'd really like to get the problem fixed.
Thanks for any help you can offer.
I can only connect my phone to my computer when the bottom piece of plastic is removed from it. I'm not talking about the battery cover, I mean the plastic piece that contains the speaker phone and media speaker, and I believe the antenna.
My computer gets a malfunctioning device pop up when it is plugged it, unless that piece is removed. When it's off, my phone connects fine.
I have tried multiple computers and multiple USB cable when the back is on it, and my main computer and cable work fine when the back is off. I have factory reset my phone and reflashed the stock software, and then upgraded to the most current version, but this has done nothing.
Does anyone have any ideas? It probably isn't that important, as I can use an SD card to transfer regularly, and I only really need to plug it in to reroot it, but I'd really like to get the problem fixed.
Thanks for any help you can offer.