Root USB connection puzzle

[hasseth]

I think I may have a novel problem here.

I can only connect my phone to my computer when the bottom piece of plastic is removed from it. I'm not talking about the battery cover, I mean the plastic piece that contains the speaker phone and media speaker, and I believe the antenna.

My computer gets a malfunctioning device pop up when it is plugged it, unless that piece is removed. When it's off, my phone connects fine.

I have tried multiple computers and multiple USB cable when the back is on it, and my main computer and cable work fine when the back is off. I have factory reset my phone and reflashed the stock software, and then upgraded to the most current version, but this has done nothing.

Does anyone have any ideas? It probably isn't that important, as I can use an SD card to transfer regularly, and I only really need to plug it in to reroot it, but I'd really like to get the problem fixed.

Thanks for any help you can offer.

 

[Thom]

I moved your thread to the Bionic All Things Root subforum with the hope that it is a better fit for your question. I assume you are using a Bionic and it appears you are physically modifying it.

In all USB-related questions the recommended first step is to use the USB cable that came with the Bionic (it is only 3' long) to establish a firm starting point.

It that fails then I would assume there was a problem physically introduced into your Bionic when you had the cover removed.

... Thom

 

[johnlgalt]

I think I may have a novel problem here.

I can only connect my phone to my computer when the bottom piece of plastic is removed from it. I'm not talking about the battery cover, I mean the plastic piece that contains the speaker phone and media speaker, and I believe the antenna.

My computer gets a malfunctioning device pop up when it is plugged it, unless that piece is removed. When it's off, my phone connects fine.

I have tried multiple computers and multiple USB cable when the back is on it, and my main computer and cable work fine when the back is off. I have factory reset my phone and reflashed the stock software, and then upgraded to the most current version, but this has done nothing.

Does anyone have any ideas? It probably isn't that important, as I can use an SD card to transfer regularly, and I only really need to plug it in to reroot it, but I'd really like to get the problem fixed.

Thanks for any help you can offer.

Hardware problem. Sounds like it was dropped or something similar (impact type of problem) b/c the port works with that back inner trim is removed - likely it is putting just enough pressure on the USB micro port that it is flexing and preventing one or more contact points from making contact.

Orrrrrrrr - it could just be a broken / partially broken contact point in the USB micro port as well, with the pressure form that back piece making that broken section unable to make contact with a normal USB cable.