Help Usb Connection To Computer

So the simple explanation is, I plug my atrix into my computer and bam!...nothing happens! the phone gets charged, it shows it's connected, BUT my computer won't recognize that it's plugged in. Sometimes it will find my phone, sometimes it won't. Running windows XP, any suggestions?


Well-Known Member
i am having the same problem with vista. neither motorola media nor my computer will recognize the phone.

When the phone is connected, you should see a USB icon in the notification area. If this is the case, slide the notification area down, and press and hold the USB connection. you can then select various methods of connection. If you select Mass Storage it should show up on your PC.