Help Usb Connection To Computer

[Android31419]

So the simple explanation is, I plug my atrix into my computer and bam!...nothing happens! the phone gets charged, it shows it's connected, BUT my computer won't recognize that it's plugged in. Sometimes it will find my phone, sometimes it won't. Running windows XP, any suggestions?

 

[cskorn]

i am having the same problem with vista. neither motorola media nor my computer will recognize the phone.

 

[evilbastard]

i am having the same problem with vista. neither motorola media nor my computer will recognize the phone.

When the phone is connected, you should see a USB icon in the notification area. If this is the case, slide the notification area down, and press and hold the USB connection. you can then select various methods of connection. If you select Mass Storage it should show up on your PC.

 

[tsolly]

You may have already tried this but I would recommend installing the official drivers found here Download Motorola 5.0 Driver with MotoHelper*
or here
Handset USB Driver for Windows (32-bit)

Handset USB Driver for Windows (64-bit)